Construction and Government Services Firm Streamlines Recruitment with Job Application Management on Salesforce

Introduction

A construction and government services firm partnered with Rithom to implement Job Application Management (JAM), a custom Salesforce solution developed by Rithom to simplify and automate recruitment. Prior to JAM, the client was juggling multiple platforms for job postings, candidate tracking, and onboarding, leading to inefficiencies and fragmented workflows. JAM consolidates all recruitment processes into one system, fully integrated with Salesforce, providing a streamlined, unified solution.

The Challenge

The client was overwhelmed by managing over 1,500 job applications per month across several different platforms. These systems operated in silos, making it difficult to track applicants, post jobs, and communicate effectively. The goal was to streamline the entire recruitment process into one system to improve efficiency, reduce manual work, and provide better visibility into candidate data.


The Solution

Rithom implemented JAM, a custom Salesforce solution developed in-house, to automate and streamline the recruitment process. By consolidating the client's recruitment functions into Salesforce, JAM integrates seamlessly with platforms like LinkedIn, Indeed, and DocuSign, among others. The solution centralizes job postings, candidate applications, and offer management in one system, reducing the need for multiple tools and enhancing data visibility. To ensure smooth data flow between LinkedIn and Indeed, MuleSoft was used as the middleware to facilitate communication between these platforms and Salesforce.  Key features included:

  • LinkedIn and Indeed Integration: Automatically posts job openings to LinkedIn and Indeed and captures applicant data directly into Salesforce, using MuleSoft to enable data exchange through XML job wrapping.
  • DocuSign Integration: Generates and sends offer letters from Salesforce, streamlining the onboarding process.
  • Career Site Integration: Connects the client’s career page to JAM, enabling applicants to apply directly on the site, with data flowing seamlessly into Salesforce.

Results

The client now manages their entire recruitment process through a single Salesforce-powered platform. This integration has significantly improved efficiency and scalability. Key benefits include:

  • Seamless Job Posting: Job openings are automatically posted to LinkedIn and Indeed, and applicant data is instantly captured into Salesforce, eliminating manual data entry.
  • Efficient Onboarding: With DocuSign integration, offer letters are generated and sent directly from Salesforce, speeding up the hiring process.
  • Improved Efficiency: The client no longer needs to juggle multiple systems. JAM has simplified recruitment workflows, reducing administrative overhead.
  • Scalable Solution: JAM now supports nearly 20,000 job applications annually, and is built to scale as the client’s recruitment needs grow.
  • Real-Time Data Insights: The integration with Salesforce provides hiring managers with real-time data and reporting, enabling faster, more informed decisions.

Simplifying Recruitment with Integrated Job Application Management in Salesforce

Integrated job posting and applicant data capture

Streamlined recruitment and onboarding workflows

LinkedIn, Indeed, DocuSign, Career Site, Salesforce, Mulesoft

About Rithom


Established in 2013, Rithom is dedicated to creating, educating, and optimizing IT and marketing solutions to help businesses reach their full potential. We provide value through affordable growth strategies and are committed to sustaining the highest quality standards in technology implementations. Whether serving as an extension of your team or handling all your IT and marketing needs, Rithom is here to support your business's success.

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