SALESFORCE MANAGED SERVICES PROGRAM

Maximize Salesforce with An Expanded Team

Unlock Your Salesforce Potential with Our Certified Consultants!

At Rithom Consulting, we understand that your Salesforce environment is crucial to your business's success and growth. As a Salesforce Implementation Partner, we are committed to ensuring your Salesforce system runs smoothly and efficiently and is continually optimized to meet your business needs. Our Managed Services Program (MSP) is designed to provide unparalleled support, expertise, and value, allowing you to maximize your Salesforce investment without the burden of managing it all in-house.

Why Choose Us:

Access to a Fully Certified Team of Salesforce Experts

At Rithom, we provide you with direct access to a team of fully certified Salesforce experts who are ready to optimize your business processes. Our team brings extensive experience and knowledge to the table, ensuring that your Salesforce platform is not only implemented correctly but also managed and enhanced to meet your evolving needs. Whether you’re just starting with Salesforce or looking to expand its capabilities, our experts are here to guide you every step of the way.

Improve Usability

Maximize your Salesforce investment with our focus on improving usability. We understand that a well-designed user experience is key to driving productivity and adoption across your organization. Our team works diligently to streamline processes, simplify interfaces, and customize functionalities to ensure that your Salesforce platform is intuitive and user-friendly for everyone. This approach not only enhances efficiency but also empowers your team to get the most out of your CRM.

Strategic Consultation

With Rithom, you gain more than just technical support—you gain a strategic partner. Our consulting services are designed to align your Salesforce platform with your business goals, ensuring that every feature and function serves a purpose. We work closely with your team to identify opportunities for growth and innovation, helping you leverage Salesforce as a powerful tool for driving your business forward.


Implement, Support, and Launch New Features!

Rithom’s managed services go beyond the basics, offering comprehensive support for implementing, launching, and maintaining new Salesforce features. We handle everything from initial setup to ongoing optimization, ensuring that each new feature is seamlessly integrated and fully supported. Whether you’re rolling out updates or introducing entirely new functionalities, our team is dedicated to making sure the transition is smooth and successful.

Identify Business and Software Goals

Understanding your business goals is the foundation of our approach at Rithom. We work closely with you to identify key objectives and align them with the capabilities of your Salesforce platform. By bridging the gap between business strategy and software functionality, we help you achieve measurable results and ensure that your Salesforce environment is tailored to support your unique needs.



Ongoing Training and User Adoption

At Rithom, we believe that a successful Salesforce implementation doesn’t end at go-live. We provide ongoing training and support to ensure that your team fully adopts and utilizes the platform. Our training programs are tailored to meet the needs of your users, helping them build confidence and proficiency in their daily tasks. With our continued guidance, your team will stay up-to-date with the latest Salesforce features and best practices, driving long-term success for your organization.

Salesforce recommends
1 or more admins or organizations with greater than 20 users.

Salesforce specialty products like CPQ, FSL, Communities, or other are not always admin level skills.

Average Salesforce Admin Salary with Benefits: $121,187

Expertise Across Roles

Our MSP provides you with more value per dollar than hiring a full team. You get access to:

  • Salesforce Project Manager / Business Analyst
  • Salesforce Admin(s)
  • Salesforce Developer(s)
  • Niche Product Experts
  • Report Builders

This diverse expertise ensures that every aspect of your Salesforce environment is managed by specialists, delivering superior outcomes for your business.

Subscription Model Benefits

As part of our subscription model, you gain access to:

  • A comprehensive knowledge base
  • A vibrant community forum
  • RAD Application Library
  • RAD Development Share



These resources enhance your team's capabilities and provide continuous learning and development opportunities.

What Our Customers Need the Most

Rithom's MSP is designed to meet the most critical needs of our customers, including:

  • Rapid fixes and issue resolution
  • Detailed and actionable reports
  • High user adoption and satisfaction




Our commitment to these priorities ensures that your Salesforce environment is always performing at its best, empowering your team to achieve more.

Proactive Services, Implementation, and Support

Rithom is committed to ensuring your systems run smoothly and efficiently and is continually optimized to meet your business needs. Our Managed Services Program (MSP) is designed to provide unparalleled support, expertise, and value, allowing you to maximize your investment without the burden of managing it all in-house.

Strategy and Measurement

Best practice implementation techniques, software expertise, business analysis, and roadmap execution derived from 11 years of experience and 600+ implementations.
Rithom consults your entire software portfolio, with a focus on Salesforce, HubSpot, Zoho, or Odoo.

Regular Quality Checks

Manage your software by receiving reports, data streams, and other verified information from Rithom. Review adoption, health, utilization, security, compliance, and more.




Software Vendor Management

Manage your software contracts and renewals. We will work with you on key dates, adding / removing products or users, and how to negotiate pricing. 




User Management

Add, delete, and modify user access.
Monthly managed user training and Q&A sessions to increase user adoption.



Change Management

Review software implemented features and compare against changes in the business, new employees, and analytics - trends. Create strategy to manage the changes seamlessly while keeping user adoption high.

Implementation

Whether it is a newly purchased product or a new business initiative, Rithom will scope the requirements, estimate the project, and execute the implementation to meet business timeline, budget, and requirements.

Support

Software is never perfect but our goal is to make it as close to perfect as possible. This is done by providing rapid response and resolution to issues reported by your team.



Reports and Dashboards

Rithom will build the required reports to analyze the business and data in your software solutions to provide actionable and meaningful analytics and trends.



User Story Library (Knowledge Base)

Over years of experience, Rithom has a library of requirements and great features we have built and maintained. While protecting customer property we have a library of cool features that could be implemented for your team and users. 

Get Started with Rithom's Salesforce MSP Today

Investing in Rithom's Managed Services Program means investing in the future success of your business. Let us take care of your Salesforce environment so you can focus on what you do best – growing your business. Contact us today to learn more about how our MSP can transform your Salesforce experience.